Evaluating data protection in the gaming industry

For a gaming company, GoodCorporation carried out a detailed review of its responsible business practices, focusing in particular on a number of data protection concerns.

The review was undertaken over a three-week period in four of the company’s main operating sites across Europe. Two call centres were visited and a number of customer relationship managers were interviewed anonymously. The review also looked in detail at the process for managing and handling customer data. As a result of this investigation several data protection concerns were identified.

Using our data protection framework, an action plan was devised and presented by GoodCorporation to the client. This led to significant changes in how data was managed, in particular changing the amount of data that any one manager could access at a time. The review also led to the implementation of changes in data handling practices that helped to enhance data security.

Our annual reviews with GoodCorporation allow us to benchmark ourselves against our competitors and ensure that our systems and processes are all in good working order.

John Shepherd

PartyGaming

Explore our frameworks

Browse our frameworks below and download your copy

Contact our team

Contact our teams

Cancel and return

Protected content

  • For further information about how we use your personal data and how to unsubscribe please view our privacy policy.

  • This field is for validation purposes and should be left unchanged.