The increasing amounts of data that organisations hold is both vital and vulnerable. While it has never been easier to collect data, it has never been easier to lose it; cyber breaches have become all too frequent. Laws are changing to protect consumers, with the EU’s General Data Protection Regulation (GDPR) a likely gold standard. Organisations are consequently reviewing their systems and processes to ensure that they have the controls in place to keep their data secure and be legally compliant.
For a gaming company, GoodCorporation carried out a detailed review of its responsible business practices, focusing in particular on a number of data protection concerns. The review was undertaken over a three-week period in four of the company’s main operating sites across Europe. Two call centres were visited and a number of customer relationship managers…Read more